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Support Ticketing software
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Support Ticketing

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Added: March 27, 2013 | Visits: 251

Support Bot Integrates the Support Ticketing System / Helpdesk module with the IRC Bot. This allows the bot to post message notifications to configurable IRC channels when tickets are created, updated and closed.This module is sponsored by Tag1 Consulting, Inc. Platforms: PHP

License: Freeware Size: 10 KB Download (20): Support Bot Download

Added: August 29, 2013 | Visits: 288

Support Deadline This module adds a "due date" and related fields to support tickets generated by the Support Ticketing System module.Sponsored by 4Site Interactive Studios. Platforms: PHP

License: Freeware Size: 10 KB Download (20): Support Deadline Download

Added: May 05, 2013 | Visits: 294

Support Ticketing System The support module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.The Support module offers the following features: * Ticketing activity is illustrated with colorful charts (depends on the Chart API module). * Tickets can be assigned... Platforms: PHP

License: Freeware Size: 40.96 KB Download (20): Support Ticketing System Download

Released: September 14, 2013  |  Added: October 12, 2013 | Visits: 439

Jitbit HelpDesk Ticketing System Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk ticketing system (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web... Platforms: Windows

License: Demo Cost: $799.00 USD Size: 542.09 KB Download (24): Jitbit HelpDesk Ticketing System Download

Added: June 11, 2013 | Visits: 292

Support Timer Provides a javascript-based timer for tracking how long users are working on support tickets. Also provides administrative reports.Depends on the Support Ticketing System / Helpdesk module.This module is sponsored by Tag1 Consulting, Inc. Platforms: PHP

License: Freeware Size: 10 KB Download (18): Support Timer Download

Added: May 23, 2013 | Visits: 182

Support custom e-mail THIS MODULE IS NOT READY TO BE USED WITHOUT PATCH, PLEASE READ THIS FIRSTThis module is an add-on to the Support Ticketing system module.In order for this module to work you first have to patch the support module with the patch found in this... Platforms: PHP

License: Freeware Size: 10 KB Download (18): Support custom e-mail Download

Released: September 15, 2012  |  Added: September 15, 2012 | Visits: 253

LabTech MSP LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file & registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their... Platforms: Windows, Mac, Unix, Linux

License: Commercial Cost: $40.00 USD Size: 142.59 MB Download (88): LabTech MSP Download

Released: October 21, 2010  |  Added: November 22, 2010 | Visits: 982

InfoHesiveEP InfoHesiveEP Freeware allows you to easily build ePublications, help files, manuals, eBooks, guides and support documentation. Import ePUB, PDF, Doc, DocX, and CHM help files. Annotate publications with bookmarks, text, images, and associated files. Export to rich text, html, PDF, LIC, Mobi, ePUB... Platforms: Windows

License: Freeware Size: 14.77 MB Download (215): InfoHesiveEP Download

Released: September 27, 2012  |  Added: September 27, 2012 | Visits: 274

LabTech NMS LabTech is a one of a kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands and a file/registry editor your customers won't even know that you are fixing their computer. Help them interactively by connecting directly to their... Platforms: Windows

License: Commercial Cost: $25.00 USD Size: 24.28 MB Download (28): LabTech NMS Download

Released: November 30, 2016  |  Added: December 07, 2016 | Visits: 523

Wittybee 'Wittybee is your 21'st century team collaboration and project management app, designed to give you the closest experience of working with your teams, just like working face-to-face. Wittybee empowers you to team-up with your co-workers and clients and easily collaborate on everyday work,... Platforms: Windows, Windows 8, Windows 7, Windows Server

License: Freeware Size: 1.74 MB Download (74): Wittybee Download

Added: May 13, 2013 | Visits: 157

Custom e-mail The strings are also added to the Internationalization (i18n) module if present, in order to facilitate translations.Installation:Unpack in your modules folder (usually '/sites/all/modules/')Enable under Administer > Site Building > Modules Platforms: PHP

License: Freeware Size: 10 KB Download (18): Custom e-mail Download

Released: June 10, 2012  |  Added: June 10, 2012 | Visits: 598

Focalscope help desk ticketing and live chat software Focalscope help desk ticketing and live chat software is a web based system which revolutionizes the way small to large businesses communicate and handle support and customer queries. Features such as SLA integration, personal & shared folders, ticket queues, ticket backlogs, instant messaging,... Platforms: Windows

License: Shareware Cost: $39.00 USD Size: 14.98 MB Download (77): Focalscope help desk ticketing and live chat software Download

Released: November 05, 2007  |  Added: November 27, 2007 | Visits: 5.662

ManageEngine SupportCenter Plus ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering... Platforms: Windows, *nix

License: Freeware Size: 31.31 MB Download (594): ManageEngine SupportCenter Plus Download

Released: August 13, 2012  |  Added: August 13, 2012 | Visits: 297

TicketAxis - Trouble Ticketing Software TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The... Platforms: Windows

License: Demo Cost: $0.00 USD Size: 2.25 MB Download (28): TicketAxis - Trouble Ticketing Software Download

Trouble ticketing system to support Computer Network Operations This Drupal module offers a trouble ticketing system similar to the ancient PHPHelpDesk. It authenticates users from Drupal and classify them to user groups and department units. It provides the following features: * ticket lifecycle management; * MySQL backend; * separation among units; *... Platforms: PHP

License: Freeware Size: 102.4 KB Download (26): Trouble ticketing system to support Computer Network Operations Download

Added: October 09, 2006 | Visits: 2.942

Velaro/Support Chat Client Quickly and easily add real-time customer support and service to your web-site. Allows your pre-sales and support personnel to monitor your site visitors. It allows either party to initiate an online chat session and provides a comprehensive set of features, including: pre-made messages, 100%...

License: Shareware Cost: $0.00 USD Size: 3.25 MB Download (235): Velaro/Support Chat Client Download

Added: October 04, 2006 | Visits: 2.412

Simple Customer Support If other programs seem like overkill or are web based and you want a simple windows based program, Simple Customer Support may be what you need. The program is easy to use and allows for quickly recording information about your customers and contacts with customers. Sold only as a site license,... Platforms: Windows

License: Shareware Cost: $129.00 USD Size: 6.55 MB Download (107): Simple Customer Support Download

Released: April 07, 2003  |  Added: February 20, 2006 | Visits: 3.309

EB Suite Customer Support - Help Desk The Customer Support module include the following functionalities: - Customer/Contact Management: Customer/Contact Detail Info, Phone, E-Mail, Addresses tracking, Relationships between customers and contacts, Interaction History for a given customer/contact, Cases/Service Requests for a... Platforms: Windows, Mac, *nix

License: Demo Cost: $25.00 USD Download (117): EB Suite Customer Support - Help Desk Download

Released: January 01, 2006  |  Added: February 18, 2006 | Visits: 3.399

TicketCreator - Ticketing Software TicketCreator is a unique ticketing software to print tickets for your events, like concerts, theatre performances or sport matches. You can easily create even complex venues, design attractive tickets and print in multiple ways. It furthermore manages reservations and season tickets, prints seat... Platforms: Windows

License: Demo Cost: $180.00 USD Size: 3.92 MB Download (212): TicketCreator - Ticketing Software Download

Released: March 31, 2008  |  Added: April 02, 2008 | Visits: 2.365

Instant Housecall Remote Support Deliver attended remote support and access unattended computers with a single powerful tool. Instant Housecall is the award-winning remote access and support solution that lets you view and control remote PCs in seconds. Deliver support to attended PCs on-demand, or remotely access... Platforms: Windows

License: Shareware Cost: $119.00 USD Size: 1.56 MB Download (124): Instant Housecall Remote Support Download

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